Materiality Assessment helps build a strong ESG Program
Implementing an ESG (Environmental, Social, and Governance) strategy shifts a company’s focus from solely maximizing shareholder value to a broader goal of maximizing value for all stakeholders. This requires a comprehensive reevaluation of the company’s business model, operations, products, services, and business relationships from a sustainability perspective.
A materiality assessment is a crucial first step in implementing an ESG strategy. It allows the company to identify the most relevant and impactful ESG issues for its specific operations and prioritize them accordingly. By engaging internal and external stakeholders in the materiality assessment process, the company can align its strategic priorities with the concerns and interests of its stakeholders. This not only improves the overall performance of the company but also enhances the trust and engagement with the stakeholders. It also serves as a guide to creating and implementing a robust ESG program that addresses the most critical issues and drives long-term sustainable growth.
What Is Materiality Assessment?
How can it help you build a strong ESG program?
ESG issues encompass a wide range of sustainability considerations related to the environment and society. Environmental issues range from carbon emissions, water usage, waste generation, consumption of natural resources, and loss of biodiversity. Social factors include labor rights, ethical business practices, diversity and equal opportunity for employees, sustainable procurement, and product responsibility.
Materiality assessment is an exercise that allows the company to sift through all the issues narrowing in on the issues that are relevant to the company. It involves engaging internal and external stakeholders to determine which ESG issues are most important to them. Companies can use the results of a materiality assessment to guide their ESG strategy and reporting and to prioritize ESG issues of greatest importance to the company and stakeholders.
For instance, Nestle conducts a materiality assessment every other year to ensure they prioritize the issues that have the most impact on the economy, society, and environment and that matter most to their stakeholders.
What is Double Materiality?
Double materiality covers both impact and financial materiality. Impact materiality pertains to the material information about the company’s impacts on people or the environment related to a sustainability matter; financial materiality pertains to the material information about risks and opportunities related to a sustainability matter. The Corporate Sustainability Reporting Directive (CSRD) from the EU requires reporting based on a double materiality assessment.
Material Factors
Identify key ESG issues that are material to your company
The Materiality assessment process begins by creating a list of ESG factors of relevance to the company. This initial list can be created from standards and frameworks, reviewing company operations, input from stakeholders, and reviewing peer or industry sustainability reports.
The GRI standard offers step-by-step guidance on determining material topics and a comprehensive list of material topics to consider. The SASB (now part of ISSB) framework provides a sector-based materiality finder that can be used as a starting point to capture material factors that are relevant to a specific industry.
For example, AT&T ESG materiality assessment follows the Global Reporting Initiative (GRI) definition of material topics as those “that represent the organization’s most significant impacts on the economy, environment and people, including impacts on their human rights.”
Stakeholders then review this list to narrow it down to the relevant issues for the specific organization.
Engage Stakeholders
Engage stakeholders to generate support for the ESG program
The next step is to identify all the stakeholders by listing all the groups whose interests are affected or could be affected by the organization’s activities. General categories include customers, employees, suppliers, communities, governments, and shareholders. For the successful implementation of the program, the internal stakeholders should include members from the C-suite, the board, investor relations, finance, product development, operations, human resources, and procurement.
Solicit input from the identified stakeholders using questionnaires, surveys, and interviews and ask them to prioritize material issues based on impact on company performance and importance to them. The input should include quantitative input captured in the surveys and qualitative input through interviews.
Use the interviews with internal leadership to make connections of the ESG issues to the wider strategic priorities of the business and how environmental and social concerns affect them.
For example, Adobe used stakeholders, including internal executives, investors, suppliers, partners, corporate peers, NGOs, think tanks, and civil society, in their materiality assessment.
Capture all the data from stakeholders into a materiality map or matrix.
Materiality Matrix or Map
Create a materiality map to prioritize issues
Finally, build a materiality matrix to visualize stakeholder input. A materiality map or matrix is a tool used in materiality assessment to identify and prioritize the most significant ESG issues for a company or organization. The matrix typically includes a grid or graph with the company’s ESG issues’ level of importance to stakeholders on one axis and their impact or importance on company performance on the other.
The images below show a couple of examples:

Source: Materiality Matrix – Bank Of America and Cisco
The insights from the materiality matrix help drive ESG strategy and disclosure leading to a successful ESG program.
From Materiality Assessment to an ESG Program
Provide a strong foundation for a successful ESG Program
Materiality Assessment provides the following benefits:
- It provides a structured process to prioritize ESG initiatives, make decisions and allocate resources to the ESG program.
- It helps identify meaningful business opportunities and risks. Material ESG issues can help a company identify opportunities for efficient operations and improved products. They can also identify and mitigate potential risks and avoid reputational damage or regulatory non-compliance.
- Internal stakeholder participation helps improve collaboration between different departments and areas of the company, including marketing, investor relations, sustainability, product development, procurement, operations, and human resources. This will help the co-creation of solutions to complex sustainability challenges.
- External stakeholder participation builds trusted relationships and transparency in a company’s ESG disclosure. It helps align the company’s objectives with societal expectations.
Overall, materiality assessment is an important exercise that helps companies to understand the most pressing issues that they need to address and align their strategies and actions with the interests of their stakeholders. It is a key step in implementing a robust and effective ESG program that benefits company performance and builds trust and engagement with stakeholders.
Don’t let the complexity of materiality assessment stop you. Contact us to get started with your materiality assessment.





